NHS Friends and Family Results

Answer Total
Very Good 110
Good 16
Very Poor 6
Neither Good Nor Poor 3
Don't Know 2
Poor 3

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
such a nice wee team Wednesday 23 April
Always responsive. Staff are informed, caring and attentive. Doctors and nurses also very considerative. Special Mention for Doctor Sheldon - one of the most wonderful human beings on this planet. All practices should be run like this one. THANK YOU Wednesday 9 April
Lovely staff who are always helpful! Friday 21 March
I saw Clare for blood and review she could not be kinder or more thoughtful. A real asset for the Practice Tuesday 18 March
The administrative and appointment staff at Keats are hardworking and caring and do a wonderful job. Unfortunately the same cannot be said for the medical care provided by the GP's. Most of the doctors appear to work part time. Why is that? Isn't General Practice a full commitment? It certainly used to be in the past. Then a patient knew and expected to be able to see their doctor and that doctor knew their patient. This isn't the case Tuesday 18 March