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Confidentiality

filesWe respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible advice and care. This information is only available to those involved in your care and you should never be asked for personal medical information by anyone not involved in your care.

Please help to keep your record up to date by informing us of any changes to your circumstances.

 

Doctors and staff in the practice have access to your medical records to enable them to do their jobs. From time to time information may be shared with others involved in your care if it is necessary. Anyone with access to your record is properly trained in confidentiality issues and is governed by both a legal and contractual duty to keep your details private.

 

All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.

 

In some circumstances we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other circumstances you may be required to give written consent before information is released – such as for medical reports for insurance, solicitors etc.

 

To ensure your privacy, we will not disclose information over the telephone or fax unless we are sure that we are talking to you. Information will not be disclosed to family, friends, or spouses unless we have prior written consent, and we do not leave messages with others.

 


Medical Records

How do I access my medical records
The Data Protection Act allows you to ask to see any records containing information about you, this includes your medical records. If you want to see your records you will need to complete an application for access to medical records, which can be obtained through our reception team or by clicking below,

Application For Access to Medical Records 

Your complete form must be forwarded to the Practice Manager for consideration. Please be aware that you can be refused access to your medical records if a doctor thinks seeing your records will adversely affect your mental health or upset you too much. Accessing the records of deceased patients To access the records of someone who has died you need to apply under the Access to Medical Records Act, 1990.

You will only be able to access the records if:

  • you are the next of kin or legal executor
  • you have the permission of the next of kin
  • you have written permission from the deceased person given before they died

You will need to state which records you want to access and if you are taking or intend to take legal action. The same charges apply as under the Data Protection Act.

How much will I be charged to access my medical records?
£10.00 to view your computer records.

Up to £50.00 for a copy of your paper and computer medical records  



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